Major international financial institution seeks Bilingual Japanese Client Services Administrator. This is a temporary position starts from mid-September for 3 months with possible extension.
SUMMARY
To handle inquiries from the Japanese clients (mainly Japanese Financial Institutions) on day-to-day operations, primarily through email with our client window or our affiliated company in Tokyo, and to promote and manage our service enhancement with the internal departments based on clients’ needs.
JOB FUNCTIONS/DUTIES AND RESPONSIBILITIES
Knowledge/Skills
1. Customer Services experience in financial industry is preferred (Trust fund administration knowledge is preferred).
2. PC Skills in Japanese/English (MS Word, Excel, Microsoft Access preferred).
3. Strong communication skills (verbal/written) in Japanese/English.
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