Job Description
**This is a Work Experience position available through EmployNV Youth Hub. All candidates will be considered after program eligibility is determined.
Job Title: Shift Lead
Employer: Mothership Coffee Roasters/ Sunrise Coffee Co.
Location(s): Mothership, St. Rose Parkway Henderson & Mothership, The Bend, W Sunset Rd.
Compensation: $14 Hourly + Tips
Shift: Full-Time
Business Account Manager: Dyesha Gardner
Ask yourself these questions before you apply:
Ideal Pattern: Coordinator
● Are you afraid that your ability to be a team player is overlooked?
● Do you feel like your work isn't good enough (according to your boss) because you focus on
everyone else becoming greater?
● Do you feel lost because you haven't found a coach or mentor who sees your amazing
qualities?
If so, we want to meet you! We are on the hunt for a Shift Lead who is eager to learn what true
servant leadership is and implement it every day alongside the Cafe Manager. We are looking for an
eager doer, a self-starter, and someone who is looking to flourish and thrive with a growing coffee
company. Join our dynamic team and grow personally and professionally! Unlock your leadership
skills, forge meaningful relationships along the way, and embrace your go-getter spirit to encourage
and build a strong team.
About Us Wearenot just another coffee brand with an addictive ambiance, trendy lattes, and a thin veneer of
culture and community. We ARE a culture-centered community that is focused on the people within
and the people we serve. Kindness is at the top of our core values leading the change in our
decisions, service, and operations. We are a socially equitable company focused on initiative,
self-reliance, cooperation, integrity, and putting our best selves forward every day. At the core, we
appreciate each other, support each other, treat each other with respect, and love each other.
About You You are an enthusiastic and dedicated individual, driven by a strong desire for personal and
professional development. As a natural doer, you're the dependable go-to person that others count
on to efficiently and effectively accomplish tasks. While you're on your journey to becoming a servant
leader, you possess an inherent curiosity about empowerment, both for yourself and your colleagues.
You have confidence in your abilities but remain acutely aware that continuous growth is essential,
especially in leadership. You understand that earning respect through your actions and interactions is
fundamental to leadership. Your passion for making a positive impact is infectious, and you eagerly
embrace newideas and opportunities to learn from experienced leaders. You thrive in an environment
that prioritizes personal and professional growth and are excited to contribute to a vibrant and
enjoyable company culture.
The Role The Shift Lead assumes a vital role in working collaboratively with our team, serving as their
invaluable right-hand support. This position is defined by an unyielding dedication to learning,
personal development, and ongoing enhancement, all while collaborating closely with the team to
achieve shared objectives.
As aShift Lead, you are the safety net, ready to step in when shifts need coverage at our cafes. You
also provide indispensable support to Assistant Shift Managers in various capacities, including
handling, receiving deliveries, facilitating orders, overseeing inventory, assisting in schedule
development, and taking care of essential administrative tasks. You spend the majority of your time in
the cafes, acting as an additional pair of observant eyes and attentive ears for the Assistant Shift
Managers.
Your primary objective as a Shift Lead is to assist Assistant Shift Managers and Cafe Managers in the
day-to-day operations and overall cafe management. This role serves as a stepping stone towards
becoming an Assistant Shift Manager, offering a valuable opportunity to learn the art of active
listening, immerse yourself in our unique culture, and refine your skills as a proactive problem solver.
At Mothership Coffee and Sunrise Coffee, every level of leadership carries a profound social
responsibility. We aim to positively impact our community through unwavering authenticity and a
genuine capacity to show love and care to others.
Duties/Responsibilities ● Must be available to work on weekends.
● Finds coverage or covers shifts when needed and can assist with the basic care and
troubleshooting of coffee equipment.
● Make personal and team growth a top priority in a dynamic and enjoyable work environment.
● Over sees seamless cafe operations, fostering teamwork among baristas, and ensuring
customer satisfaction and requirements are consistently addressed.
● Assist in coordinating Cafe needs, and organizing supplies, or inventory.
● Support Assistant Shift Managers in daily operations and team management.
● Maintains and ensures proper tracking of waste management protocols.
● Exemplifies service excellence and advises on guest recovery practices.
● You won't be responsible for employee terminations, but rather for coaching, teaching, training,
and guiding behaviors in alignment with Mothership values.
● You will be under the Management Team's supervision and serve as a communication link
between team members and the management team.
● Ensures all cafes (inside and out) are clean and tidy.
● Manage compliance with food and beverage policies as directed by the local health
department.
● Collaboration is at the core of your work style. You excel in a team environment and value the
contributions of others.
● You take ownership of your work and its outcomes, ensuring you meet and exceed
expectations.
● You can adapt to changing circumstances and are comfortable navigating ambiguity.
● Supports other administrative-related duties as assigned.
● Availability to work a minimum of 32 hours per week.
Looking For ● People who color outside of the lines.
● Your favorite color is yellow or orange.
● Do you believe that kindness makes the world go round?
● Do people tell you that you smile too much and/or laugh at everything?
● Do you believe the things that you do can create profound change?
● Do you live a purpose-driven life?
● Servant-leadership mentality.
Education and Experience ● High School diploma or equivalent is required.
● Working as a Barista or Waiter/Waitress is a plus.
● Training in food preparation, food service skills, and customer service procedures is a plus.
● Physical Requirements
● Must be able to lift up to 50 pounds at times.
Must be available to work early mornings, evenings, weekends, and holidays.
Training
● Elevate your barista skills with our specialized training program for the shift lead position,
spanning 240 hours of comprehensive learning.
Benefits ● Food Discount
● Free Drinks
KPI's Attendance (team and self)
Attrition
Team Feedback Surveys
Job Tags
Hourly pay, Holiday work, Full time, Work experience placement, Local area, Weekend work, Afternoon shift, Early shift,